Cookie Policy

This Cookie Policy explains what cookies are, how we use them on our website, and your choices regarding their use. Cookies are small text files stored on your computer or mobile device when you visit a website. They make websites work more efficiently and provide information to site owners. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. Ardente is committed to protecting your privacy and being transparent about the technologies we use.

Ardente uses cookies to improve your browsing experience and our services. These purposes include:

• Operating our website effectively.
• Understanding how you interact with our content.
• Personalising your experience, for example, by remembering your preferences.
• Delivering relevant advertising.
• Conducting analytics to improve our website and services.
• Ensuring the security of our platform and preventing fraudulent activities.

By continuing to use the Ardente website, you agree to our use of cookies as described in this policy. All cookie usage complies with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

Essential cookies are fundamental for the operation of the Ardente website. Without these cookies, certain services you have requested, such as accessing secure areas of the website or making financial transactions, cannot be provided. These cookies are typically set in response to actions you take that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. They do not store any personally identifiable information. Because these cookies are strictly necessary to deliver the website and its core functionalities, they cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. This category of cookies is always active.

Analytics cookies collect information about how visitors use the Ardente website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is used to improve how a website works. Ardente uses this data to understand traffic patterns, identify popular content, and measure the effectiveness of our marketing campaigns. This helps us to continuously optimise the user experience and the performance of our site. By understanding how users interact with Ardente, we can make informed decisions about future improvements.

Functional cookies allow the Ardente website to remember choices you make, such as your username, language, or the region you are in, and provide more personal features. For instance, Ardente might use a functional cookie to remember your login details so you don't have to re-enter them every time you visit. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. Disabling these cookies may result in a less personalised experience, and you may need to manually set your preferences each time you visit Ardente.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers. Ardente uses these cookies to show you targeted promotions and offers that we believe might be of interest to you, both on our site and across other platforms. This makes our marketing efforts more efficient and less intrusive. If you do not allow these cookies, you will experience less targeted advertising.

Ardente also uses various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. These third-party cookies are set by domains other than Ardente and are used for various purposes, including analytics, advertising, and social media integration. For example, we might use services like Google Analytics to help us understand how our site is used, or embed content from social media platforms that may set their own cookies. Ardente does not have direct control over these third-party cookies. We encourage you to review the privacy and cookie policies of these third-party providers to understand their data practices.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie. Session cookies are temporary and typically expire when you close your browser. Persistent cookies remain on your device for a set period, which can range from a few minutes to several years, or until you delete them. At Ardente, we use both session and persistent cookies. For example, a session cookie might keep you logged in during your current visit, while a persistent cookie might remember your language preference for future visits. The exact expiry period for each cookie is detailed in our cookie consent tool, which you can access at any time on the Ardente website.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting the settings within our cookie consent tool, which is available on our website. Most web browsers also allow you to control cookies through their settings preferences. You can typically find these settings in the "options" or "preferences" menu of your browser. Please be aware that if you choose to refuse cookies, you may not be able to use the full functionality of the Ardente website. For example, you may not be able to log in, save your preferences, or view certain content. For more detailed information about managing cookies, you can visit www.allaboutcookies.org or www.youronlinechoices.eu.

Some web browsers may transmit "Do Not Track" (DNT) signals to websites with which the browser communicates. Ardente does not currently respond to DNT signals. There is no universally accepted standard for how companies should interpret DNT signals, and therefore we do not alter our data collection and usage practices when we detect such a signal from your browser. We continue to adhere to the practices described in this Cookie Policy and our Privacy Policy. You can manage your cookie preferences directly through our consent tool or your browser settings if you wish to control the types of cookies placed on your device by Ardente.

Ardente may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Cookie Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how Ardente is using cookies. Your continued use of the Ardente website after any modifications to this Cookie Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Cookie Policy.

If you have any questions or concerns about Ardente's use of cookies or this Cookie Policy, please contact us. You can reach our customer support team through the following methods:

• Email: [email protected]
• Live Chat: Available 24/7 on our website.
• Postal Address: Please refer to the "Contact Us" section on the Ardente website for our registered office address.

We are committed to addressing your inquiries promptly and transparently. Your feedback helps us to continuously improve our services and comply with all applicable regulations.